At Sitel, we have more than 160,000 employees, of which 6 are virtual associates! It is important in this age to harness technology, humanize it, and elevate operational excellence.
Our 6 chatbots in our regional teams have become more than just chatbots, but integral development coaches and essential part of our #SitelFamily.
#SitelPortugal’s Maria Bot has exchanged over 70,000 messages in only one year! She is available 24/7 on our intranet to assist her colleagues in diverse subjects such as HR, Learning and Development, IT, Health and Wellness, and many more.
Maria Bot’s success reflects our belief in the power of technology with a human touch to deliver the best experience to our customers and employees.
Do you want a digital agent for your company? Learn more: https://lnkd.in/gKtVVeYe
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